Imperial Radiology – Review Management

E M

You never know how long you're going to wait here. They assign you an appointment but ask that you arrive 30minutes beforehand. There's always a couple of sheets of paperwork to fill out but otherwise you're just sitting in a crowded room for at least 30minutes until they call you back. Reception staff is not always the nicest, but I can see they get backed up with calls and duties. The facilities themselves are very well taken care of and clean.
I've been here for a couple of different scans. I once had an MRI jaw scan, which dragged on forever. I felt like I moved a little during the time and asked the staff after if the scan still came out well. They said yes. Then I get a call a few days later saying the radiologist wanted to do additional scans. I asked why I needed additional scans when I should've gotten everything done at my appointment? Unless there was something wrong with the scans and they need to redo them? Then they admitted, yes, that they needed to do the scans again. It could've saved so much wasted time if they simply checked at that moment. Some staff members are nice but some are just incompetent.

Tamara Harris

I don't know why this place got so many bad reviews, but my experience was amazing. From when I first got there and checked in, the receptionist was respectful, wasn't rude at all. She had a great attitude. The nurse that did my Mammogram had a Beautiful attitude, and the lady that did my ultrasound, made me feel comfortable, and because of her, I was less nervous. So thank you ladies, for making my day better. I really recommend this place. And I didn't wait a long time, maybe 20 minutes at the most. I wish I would had remembered their names! Thank you so much ladies!!!

Ramos FC

My experience was very straight forward. Had my appointment, I was asked to check in 30 minutes prior. Filled out some paper work, I was probably in and out in less than 20 or so minutes. I had a CT Scan, super quick and easy experience.